Connect Derby praised for business support

Managed workspace provider Connect Derby has received high praise in a new business community survey for the way it supported tenants during the pandemic.

The annual survey measures the levels of service Connect Derby provides across all areas of its operation – from the quality of its workspaces, IT facilities to security, and most significantly over the past 12 months, the safety of its seven managed workspaces.

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This year, the survey focused heavily on how Connect Derby has supported its 200-plus tenants during the various lockdowns, local and national restrictions and the safety measures put in place to make all buildings Covid-secure.

Connect Derby received a 91% response rate from businesses across the seven diverse buildings in its portfolio – Friar Gate Studios, Kings Chambers, Sadler Bridge Studios, Marble Hall, Riverside Chambers, Shot Tower and the iHub innovation centre on Infinity Park.

The results showed that 96% of respondents said Connect Derby workspaces were clean, safe, and secure buildings to work in.

Ann Bhatti, head of Connect Derby, said: “In what has been an incredibly challenging year for our tenants, we are really pleased to have received such positive service ratings and I’d like to thank them for being honest in their assessment of our services.”