IT firm saves hundreds of customers from computer flaw

Neuways has saved its customers from a flaw, which affected hundreds of millions of devices around the world.

The quick-thinking IT firm issued an emergency security patch to its clients after millions of Dell desktop computers were found to be unsafe due to a 12-year-old vulnerability that had been recently discovered by security researchers.

View fullsize

The flaw could allow cyber criminals the ability to bypass security protocols, execute malicious code and move laterally between areas of a business’ internal network – causing devastating data breaches in the process.

Neuways issued patches remotely to over 500 Dell devices its customers rely on to operate.

Managing director Martin Roberts said: “Our support team has yet again delivered swift action to save hundreds of our customers from being vulnerable to malicious cyber criminals.”

The firm’s support technicians said they had seen a large increase in the number of cyber-attacks faced by businesses during the pandemic as remote working became the norm.

Martin said: “We are not out of the woods just yet. Cyber criminals have been busy as ransomware attacks have risen hugely over the last year and show no signs of slowing down.

“We urge businesses to remain vigilant with any kind of suspicious communications they receive, as well as ensuring their systems are regularly updated with the latest security patches.”